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TTS Staff
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Troubleshooting/Research
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Student: Xichen Wang
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Deleting contact from relationship tab and re-entering data in application
Making that contact highest ranked--which isn’t even a thing--all I did was make the address highest priority!! There isn’t a contact priority ranking.
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According to https://knowledge.technolutions.com/hc/en-us/articles/216174408#calculations-0-2 , parents should be rank 1--checking the relationship type order, parent is indeed 1:
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Current suspicion: the table rankings are not working. Checking by reviewing applications with multiple different relationships, and then in a refreshed test, see if I can fix this, .
https://gradhlthsci.admissions.tufts.edu/manage/query/query?id=6f943c5b-7f90-4b1b-9fcd-aa73ea67bab8 is the query--it just needs to filter for the people with more than 1
Further review of the article with more of my brain shows that it isn't an overall ranking, but ranking within categories:
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In test, we see that Itza, the first relationship entered, does not have an address.
If we add that address, I expect that the error message will go away…. and it does:
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Trying to rewrite the query looking for the #1 relationship doesn't work, because there are 2 of them, and the first one entered does not have an address. If I change the sort to look at the most recent address, what does that get me? AHA!
Resolution Steps:
Add sorting logic to the Application Logic item, so the most recent entry--that is, the entry in the current application-- is the only one that triggers the hard fail.
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