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h3. Problem:
Microsoft Outlook 2003 does not start, and gives the following error message:
"Cannot start Microsoft Office Outlook. MAPI32.DLL is corrupt or the wrong version. This could have been caused by installing other messaging software. Please reinstall Outlook."
h3. Solution:
# Start Windows Explorer.
# Locate and then open the following folder on your computer: C:\Program Files\Common Files\System\Msmapi\1033
# Right-click the MSMapi32.dll file, and then click Rename.
## Note The file (Msmapi32.dll) that you are renaming differs from the file (Mapi32.dll) that is mentioned in the error message.
# Type Msmapi32.old, and then press ENTER to rename the file.
# Start Outlook 2003.
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[Exchange]
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h3. Topics by Label
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{show-to:space=ITCommunity}
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