Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Comment: Added instructions on handling international numbers.

...

TSC handles user inquiries about login problems, updating contact information, etc.

International Numbers

End users cannot enter or edit non-US phone numbers through the web-based UI. Users are instructed to contact it@tufts.edu for help with international numbers. The user's phone number should be collected in the ticket and the information forwarded to ready@tufts.edu, who will contact the system vendor to enter the data through the back-end. During fall and spring data collection this process will be batched just before the test date.

Additional Documentation

Other Information

...