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  • We are tracking an issue with Android Kit Kat (4.4) and not synchronizing email using push settings. Affected users have set mail check frequency to 5 minutes as a workaround. This appears to be an issue with Kit Kat and Microsoft Exchange and is not related to Tufts implementation of exchange. Some people have reported switching security type from SSL/TLS to SSL/TLS (Accept all certificates) fixes the issue with push email. Please note that with Kit Kat, you must enter tufts\UTLN instead of just UTLN for the username field.

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