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This is a systems communication error that should be escalated to ESS. Important to note that the creation of the account is actually successful, only the creation of the emergency notification account failed.
Students not showing up in GAL
New students before they matriculate (generally this happens ~8/20 each year, the student systems groups call it "Term Roll") are intentionally suppressed in all of our directories. Students are automatically hidden at this juncture because a) they aren't actually full fledged students b) We cannot garuntee they're going to attend tufts c) there are some legal rules (like FERPA) governing their visibility due to age/affiliation until they formally become part of the community.
This is visibility is a flag set in LDAP when someone is an early student based on eligibility. That flag also triggers visibility in whitepages which also reads directly from LDAP.
Account Updater (update.pl) reads this value for every person in LDAP and if it is set to hide the person, it will automatically set "hide from GAL." in AD.
Once the term roll occurs, or if someone untoggles their hidden status in whitepages, the account will automatically be updated by account updater to make them visible in the GAL. It is possible in Tuftstools for an administrator to "revoke early invisibility" next to their eligiblilty field if visibility is required.
If someone ever re-enables the privacy flag (aka i need to hide myself from the directory due to say a stalker, or privacy concerns) this will also toggle updater to do the same.
Most students are thus hidden from the time they join Tufts (lets say 3/1 each year) until they matriculate around 8/20. The 8/20 date is set by the student services groups, no one in EI has any real control of it, other than to make sure those changes go through when the term roll occurs.