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  • *Android Kit Kat (Versions before 4.4.2)
    • We are tracking an issue with Android Kit Kat (4.4) and not synchronizing email using push settings.
      • Affected users have set mail check frequency to 5 minutes as a workaround. This appears to be an issue with Kit Kat and Microsoft Exchange and is not related to Tufts implementation of exchange.
    • Google has announced a patch that may resolve this problem hereAndroid Patch 4.4.2 seems to fix the problem.
    • Please note that with Kit Kat, you must enter tufts\UTLN instead of just UTLN for the username field.

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