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- Existing Exchange users cannot use Entourage EWS and Exchange 2003
- Exchange 2010 users cannot use Entourage 2008, they must upgrade to EWS.
Mac Mail / iCal / Addressbook / iOS / iCloud
- Potential problems with iCloud on iOS5 devices.
icloud represents a three-party sync (device, exchange, apple) which should be avoided at all costs.
Exchange <-> Device <-> Apple iCloud servers
The reason multiple Activesync Devices/Computers work, is even though there are multiple destinations where data is viewed, there is still only a two-way sync in place:
Exchange <--> Device1 (iphone)
Exchange <--> Device2 (ipad, laptop, desktop, etc.)
etc.
In the incident I worked on this week, as events from the device synchronized across to iCloud, they were removed from the Exchange calendar. This created the perception that Exchange was losing events, when in reality the three-way synchronization was incorrectly shifting them to a location where Exchange no longer saw them.
Other potential symptoms of three way sync's is through mass duplications in addition to mass deletions.
- As of the Exchange SP1 upgrade, Mac Mail on Snow Leopard (10.6) is not properly detecting outgoing settings, which allows it to send on campus, but not off campus
- This was resolved as of 3/18/11. Any clients configured after that date should auto-detect the correct settings.
- Clients configured before that date may need changes, see here for instructions.
- Some IMAP clients may exhibit delays while sending in the early morning (before 6AM) and early evening (after 6PM)
- This is suspected to be part of the backup procedure. An efficiency gain has been identified and is being put through testing to see if this will resolve this observed slowness. IMAP clients (10.4.x and 10.5.x) tend to see this more than MAPI clients.
- Attachment Issues in Exchange IMAP connections (10.4.x and 10.5.x)
- Attachments are coming through fine in OWA
- These have been identified as known issues in Mac forums, and are still being tracked and investigated at Tufts
- Truncated attachments:
- 10.6.x upgrade or mailbox rebuild are recommended
- Attachments coming through as text:
- Mailbox rebuild doesn't seem to help, suggest a 10.6.x upgrade
- The Local Folder Import in Mac Mail may sometimes fail, do spot xchecks on the folders and use Addressbook Magic if necessary (addrload -mv tb mac:"c:\mail")
- Public Folders do not appear in this client. OWA is an access point for these folders.
- Events created in Meeting Maker prior to the migration are not being able to be modified in iCal until after they have already been modified in OWA / Outlook or other non-macintosh client. Modifying the Subject of the date is enough to reset the permissions on this.
- This was resolved as of 7/30/2010, any migrations performed after this date should not experience this problem.
- Apple Mail sometimes doesn't display the images/HTML content of email
- Using Pref Setter, set defaults write com.apple.mail PreferPlainText -bool False
- More info and other workarounds here
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