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h3. What is BES?

The Blackberry Enterprise Server (BES) is a service offered by Tufts that allows your Blackberry to communicate over the air with the Exchange 2003 server.
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h3. Request a BES Account

# Send an email Request to UITSC (within UITSC, send to LAN) that includes the following information:
## Full Name and UTLN of person requesting licenses
## School/Department Name
## PIN of Blackberry
# Send an IDR to Phyllis Grant (UIT Finance, Tab 211) with the following information
## Full Name and UTLN of person requesting licenses
## School/Department Name
## PIN of Blackberry
## Dept. ID/account information
# The cost is $124.00
# Phyllis Grant will notify LAN-Systems of received IDR, at which point LAN-Systems will be able to enter the Device into the BES within 4 business hours.
# Once entered into the BES, Exchange will send an email directly to the user with their Activation Code. Activation code will expire in 48 hours.
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h3. Tips for Migration

* IDRs through inter-campus mail can take 2-3 days, make sure you send it early enough before the BES account is needed.
* The BES account cannot be created if the Exchange user is hidden in the GAL
* If mail forwarding has not been changed from utln@trumpeter-store.tufts.edu to utln@exchange.tufts.edu the Activation code will not make it to the Exchange Mailbox, and activation will fail.
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h3. Related Articles

* [Blackberry]
* [Modifying your Blackberry Data plan for BES]
* [Things to Know about the BES]
* [Common Errors with BES]
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[Exchange]
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h3. Topics by Label

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