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- Android Kit Kat 4.4
- We are tracking an issue with Android Kit Kat (4.4) and not synchronizing email using push settings.
- Affected users have set mail check frequency to 5 minutes as a workaround. This appears to be an issue with Kit Kat and Microsoft Exchange and is not related to Tufts implementation of exchange.
- Google has announced a patch that may resolve this problem here
- One Nexus 4 User has enabled the trust of all SSL Certificates and authentication to STARTTLS and has seen success of push synchronization for ~10hrs so far. (11/18/2013) Please note that with Kit Kat, you must enter tufts\UTLN instead of just UTLN for the username field.Confirmation bug still exists in 4.4 patches released before 11-26-2013
- We are tracking an issue with Android Kit Kat (4.4) and not synchronizing email using push settings.
- iOS Devices (iPhones, iPads, etc.)
- Changing single instances of recurring meetings, especially if done by a delegate can sometimes not synchronize successfully with the iOS device, despite exchange (i.e. OWA) showing the synchronized change
- This is a known issue on both Apple and Microsoft forums, best recommendations follow
- Where possible don't reschedule single instances of re-ocurring meetings
- Where possible update an executives calendar as the executive as opposed to using delegated rights
- Where possible designate a single person to maintain an executives calendar at a time
- Sometimes an email day of to accompany the change is helpful.
- Resolving single incident issues usually requires either a toggle on/off of the calendar in iOS or in some extreme cases a full remap.
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