...
- As of the Exchange SP1 upgrade, Mac Mail on Snow Leopard (10.6) is not properly detecting outgoing settings, which allows it to send on campus, but not off campus
- This was resolved as of 3/18/11. Any clients configured after that date should auto-detect the correct settings.
- Clients configured before that date may need changes, see here for instructions.
- Some IMAP clients may exhibit delays while sending in the early morning (before 6AM) and early evening (after 6PM)
- This is suspected to be part of the backup procedure. An efficiency gain has been identified and is being put through testing to see if this will resolve this observed slowness. IMAP clients (10.4.x and 10.5.x) tend to see this more than MAPI clients.
- Attachment Issues in Exchange IMAP connections (10.4.x and 10.5.x)
- Attachments are coming through fine in OWA
- These have been identified as known issues in Mac forums, and are still being tracked and investigated at Tufts
- Truncated attachments:
- 10.6.x upgrade or mailbox rebuild are recommended
- Attachments coming through as text:
- Mailbox rebuild doesn't seem to help, suggest a 10.6.x upgrade
- The Local Folder Import in Mac Mail may sometimes fail, do spot xchecks on the folders and use Addressbook Magic if necessary (addrload -mv tb mac:"c:\mail")
- Public Folders do not appear in this client. OWA is an access point for these folders.
- Events created in Meeting Maker prior to the migration are not being able to be modified in iCal until after they have already been modified in OWA / Outlook or other non-macintosh client. Modifying the Subject of the date is enough to reset the permissions on this.
- This was resolved as of 7/30/2010, any migrations performed after this date should not experience this problem.
- Apple Mail sometimes doesn't display the images/HTML content of email
- Using Pref Setter, set defaults write com.apple.mail PreferPlainText -bool False
- More info and other workarounds here
Thunderbird
- OSX (10.7.3) Thunderbird clients on domained macs when set to NTLM and logged in with the authenticated AD user will pass AD credentials by default and thus not prompt for password.
- Thunderbird will by default save sent messages in Thunderbird's "Sent" folder, rather than Exchange's "Sent Items" folder unless changes manually in Account Settings. Messages in "Sent" will not sync with the server.
- See correct setup instructions here
- Thunderbird is slow or errors when copying a sent message to the Sent Items folder
- Try the fix here
- Some IMAP clients may exhibit delays while sending in the early morning (before 6AM) and early evening (after 6PM)
- This is suspected to be part of the backup procedure. An efficiency gain has been identified and is being put through testing to see if this will resolve this observed slowness. IMAP clients tend to see this more than MAPI clients.
- IMAP Thunderbird doesn't sync reply or forward flag from emails forwarded/replied in OWA
- IMAP Thunderbird doesn't auto-update on the server that messages have been filed or deleted (location change)
- This can be fixed by making changes in Config Editor, see here
- Alternatively, compacting folders will force a reconciliation.
- IMAP Thunderbird sometimes breaks HTML email so it can't always be "viewed" in Thunderbird. It can be done in OWA or Outlook.
- These differences reflect some of the service level changes between a supported client (can send/receive email) and a recommended client.
...