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1) is the person hidden from whitepages – if they are then they should be hidden in the GAL
- you can force early visibility in TuftsTools, but people should automatically show up 1-2 days after their start date here @ the university anyway and should not show up before their start date especially in the case of students.
2) is the person showing up in a normal OWA search. if they are, then it is a problem with the local mail client and not the global address book.
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