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  • Installation of Office for Mac
  • Installation of Office for PC
  • Licensing Physical Office Installation (Mac/PC)
  • Licensing Mobile Apps (Android/iOS Store)
  • License Management (Switching Devices)

Administrative License Management

  • Assigning Licenses in o365 for users
  • Auditing used licenses/assigned licenses
  • Deprovisioning licensing for departing users
  • Account Decommissioning (When I graduate!)
  • Provisioning new accounts
  • Transitioning an on-premise account to the cloud
  • Transitioning a cloud account to the on-premise

Testing of Application cloud vs local

  • o365 vs Google Docs: here
  • Office 2010 vs o365 Web Apps: here
  • Document Compatibility (Cloud, Local and back)

Functionality

  • Interactions between Saving, Editing in the cloud and locally
  • Collaborative Editing

Physical Computer

  • Operating System Compatibility
  • Local Application Compatibility
  • Saving, Editing, Usage with Skydrive
  • Connectivity based on location

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  • Pre-existing Office Installation / Version Conflict

SUPPORT

At each level what portions of the organization do what
Governance & Changes to the status quo
Box vs Skydrive

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Cross Affiliations - which accounts do you get (i.e. faculty & student)
Transitions from Student to Faculty, etc.

MAINTENANCE EVENTS

Microsoft initiated
Tufts Initiated