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New students are able to set up their Tufts Accounts (Tufts Username & Tufts Password) via the account onboarding process. In a revision published for March 4th 2014, students will have two methods by which they will be able to use account onboarding:
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- The test early-email website requires the user is connected to the Tufts VPN. To download the Tufts VPN, visit vpn.tufts.edu, or look for NetWork Connect in your installed programs on your Tufts machine.
- Visit https://tftmvmwindev.tufts.ad.tufts.edu/cgi-bin/student (Production is here: https://tuftstools.tufts.edu/cgi-bin/student)
- Enter the three requested shared secrets, and approve.
- Failure to enter the correct secrets will not grant access. If the student believes that their three secrets are CORRECT and the system still doesn't allow them to log in, then there are two likely problems
- There may be an error in the University's records, and the appropriate Admissions group should be contacted to resolve
- The account may not have made it from the University Student Information System to the early email system. To validate this, look up the student's ID# or first and last name in TuftsTools. If the account is found, then it is eligible for early email. All three secrets need to match to proceed. If any of the three are incorrect, the system will not identify which for security reasons.
- The private email will look like this and will contain an encrypted token which will skip the first step.
- Upon passing authentication, you will be asked to accept the University Responsible Use policy. If you have already accepted it before, you will not be asked again.
- You must accept the policy to continue. Declining will offer contact information for the appropriate Dean of Students
- Cancelling registration will provide contact information for the Admissions group related to your enrollment at Tufts
- You will be prompted to confirm the name on record for your account is correct
- Accepting this will set your Tufts Username, cancelling or declining the format of your name will provide contact information for the appropriate support group.
- Next you will be asked to set your Tufts Password. This password must comply with Tufts complexity standards
- Students will be offered the option to have a forwarding address for their Tufts mail account. This will have all mail sent to a forwarding location
- You will be prompted to opt in to the emergency notification system. This system is used to communicate emergencies on any of the three Tufts Campuses and is only used for testing or real-emergency situations. This will allow you to enroll a cellphone for notification.
- Finally, we will create an email account for you. This step can take some time. (5-10 minutes.)
- A summary screen will show account information, as well as important configuration steps
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- Common causes for this:
- Conflict/collision of other identities that look like this student being held up in Person Registryanother portion of the identity system.
- Student account hasn't been flagged in iSIS yet as an upcoming student
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Unfortunately this is a function of the number of systems that need to coordinate between Tufts and Microsoft. In our time trials this takes 5-10 minutes at most.
Bounced email immediately after account creation
In some circumstances, email sent from outside of Tufts (i.e. Gmail) may bounce temporarily to the new email mailbox, this only lasts between the time of synchronization between Tufts and Microsoft. At most this should exist for 1 hour post creation.
Student cannot log in to (X) immediately after provisioning
Some systems (such as iSIS) require copies of the new account to replicate through our environment before they can be used. While most services will allow access immediately, it is possible for iSIS and other applications that require replication that up to a day may be required for all the Tufts sytems to become aware of the newly provisioned account.