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About

Generation of a token can help a student that is having trouble with the three secrets (private email, birthdate, student ID#.)

The tokens generated can be used to allow a student to bypass those questions and go directly to provisioning their account.

How to use it

  1. If you have rights to use generate tokens, visit https://tuftstools.tufts.edu/cgi-bin/batchtokens
  2. Authenticate using your Tufts Username / Tufts Password
  3. You can look up students a number of ways, the preferred look-up is using their Student ID#
  4. If looking up multiple students, place one student ID number per line. example below
    • Code Block
      Correct:
      99100102
      99100103
      99100104
      
      Wrong:
      99102109,99102110,
      
  5. If any errors are detected you must resolve them before tokens are generated
  6. Select Generate to download a CSV file with the tokens attached for each student you generated
  7. Make sure to give the RIGHT token to the RIGHT student, as this token is the only step that will tell Tufts who the student is. Giving the wrong token to the wrong student will result in a student provisioning the wrong account.
  8. Tokens are live for 7 days.

Important to keep in mind

  1. You must validate the identity of the student before giving them a token. This should be done by the standard identity validation process used by the service desk
  2. Only new students to the university should be using the token and account onboarding process.