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  • In some cases where the network connection takes too long to initialize after a reboot, the Landesk LANDesk agent will switch to gateway mode since the agent cannot communicate with the Landesk LANDesk core.
    • Workarounds: instruct the user to change it back to direct mode, change the IP of the computer (which forces the agent to check again for connectivity)
    • This is a known bug in the LANDesk. There is currrently no patch available for fix.  There is an open case with LANDesk (Case 00579289)

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