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- LANDesk Management Suite
- LANDesk Security Suite
- LANDesk Cloud Services Appliance (Maintenance expires 5/30/2012)
Upgrade Protection Available
Licenses obtained through the LANDesk Academic License FTE program are for current product versions only. If you want the ability to upgrade during the contract period, you can purchase upgrade protection separately for a nominal charge. At the end of the contract term, renewal of the contract provides the right to use or upgrade to the most current product versions.
Technical Support Available Phone support is available through LANDesk incident packs. Choose the 5, 10, 25 or unlimited incident pack to meet your needs. Incident packs are good for one year or until the number of included incidents have been used up. LANDesk also offers a technical account manager option to provide proactive and comprehensive support.
Tufts currently has a 25 incident pack availabe which expires June 2013. These should only be used for emergencies or problems that severely affect production
Academic Alliance FTE program licenses can be converted to perpetual licenses. If you wish to convert a renewable annual license to a perpetual license, LANDesk will apply 25 percent of the total annual fees paid for a renewable annual license to the cost of a perpetual license. Talk to your Dell account manager for more details if you are interested in this option for your organization.
Tufts University uses the LANDesk® Academic License Full-Time Equivalent (FTE) program.
In addition to cost-effective licensing that works within the typically tight annual budgets of education customers, the program simplifies budgeting. LANDesk's Academic Alliance FTE program provides the right to use products purchased, regardless of the number of computers. Easily calculate your annual fee, based on the total number of FTE students and staff.
License administration is also simplified. The LANDesk Academic License FTE program authorizes administrators to count and pay only once a year, even as student counts fluctuate.
Products Available
The following LANDesk products are available through the Academic Alliance FTE program:
LANDesk Management Suite
LANDesk Management Suite with LANDesk Patch Manager subscription service
LANDesk Security Suite
LANDesk Server Manager
LANDesk Inventory Manager
LANDesk Handheld Manager
Upgrade Protection Available
Licenses obtained through the LANDesk Academic License FTE program are for current product versions only. If you want the ability to upgrade during the contract period, you can purchase upgrade protection separately for a nominal charge. At the end of the contract term, renewal of the contract provides the right to use or upgrade to the most current product versions.
Technical Support Available
Phone support is available through LANDesk incident packs. Choose the 5, 10, 25 or unlimited incident pack to meet your needs. Incident packs are good for one year or until the number of included incidents have been used up. LANDesk also offers a technical account manager option to provide proactive and comprehensive support. Talk to your Dell account manager about the option that works best for your organization.
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Academic Alliance FTE program licenses can be converted to perpetual licenses. If you wish to convert a renewable annual license to a perpetual license, LANDesk will apply 25 percent of the total annual fees paid for a renewable annual license to the cost of a perpetual license. Talk to your Dell account manager for more details if you are interested in this option for your organization.