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This error message means that, for some reason, the student's record is not flowing from the Student Information System yet. Look the student's account information up in TuftsTools, if you cannot find the account, then contact the Admissions registrar and the Person Registry team for troubleshooting assistance in why the account may not be automatically flowing.
- Common causes for this:
- Conflict/collision of other identities that look like this student being held up in Person Registry
- Student account hasn't been flagged in iSIS yet as an upcoming student