About
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Request a Server.
Direct Link: Fill out the survey for a new Virtual Server
Once a request is received, the server group will identify a two day period to review and approve the request. A member of the system team will contact the original requestor to approve the server quote, and then begin progress to build the server.
About our Servers
Servers hosted by UIT for applications will be located in either a Tier IV Datacenter (Tufts Summer Street, Boston MA) or Tier I Datacenter (TAB Data Center, Somerville MA)
Servers by default meet the following minimum standards and depending upon negotiation with UIT may have additional functionality identified:Server location will be determined by optimum resource allocation. Tufts has two datacenters available in our virtualization environment, one located in the the Somerville Tufts Administrative Building (TAB) and a second on Summer St. in Boston, MA
- Datacenter location and Location Independence for the service is determined by our Service Classification below.
- Our expertise and troubleshooting is gratis as part of the service, but depending on your storage and server requirements some costs may be associated with hosting your service. Before a server is built the extent of the cost model will be discussed with you and approved via IDR.
- Our servers are virtual hosts and are either RedHat Linux 6.2 or Windows Server 2008 R2 64b Enterprise
- Servers are digitally or physically backed up unless specified not to be by our customer
- Servers are monitored at a base level for: Ping, HTTP (if Applicable), Database Availability (if Applicable), Available disk space
- Additional, more complex monitoring is possible
- Servers are patched on a biannual basis and may require downtime from the hosting provider.
- Standard maintenance windows are below as well as Uptime targets.
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- Servers that require a SQL Server Database must also include the price of the license for the database which is dependent upon the number of processor cores in the virtual machine
- Servers which fall into the "other" category for RAM and Processor requirements may incur additional cost, to be discussed with the responsible server provisioning group.
- Servers which have large storage requirements that exceed 100gb of enterprise storage may incur additional cost, to be discussed with the Enterprise System and Services department.
Request a Server.
Direct Link: Fill out the survey for a new Virtual Server
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