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Important changes for Tufts Landesk
Provisioning
https://community.landesk.com/support/docs/DOC-33694
Provisioning has been simplified with version 9.6. Working provisioning templates will be made available from Support Systems at launch. These are standard templates for Windows machines, and they will be available under Provisioning Templates ->Public->TTS
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Devices that have not checked or been seen by Landesk within 180 days will be deleted. Devices that are off campus will still report back through the Landesk cloud appliance. The cloud appliance will not be available immediately at launch of 9.6, however this service availability is scheduled later. During that time, technicians will be need to use Bomgar remote assistance for remoting to computers off campus - https://it.tufts.edu/remoteassistance
Policies
In addition to new features, there are several important configuration and policy changes that IT groups need to be aware of. These were communicated with all IT groups and implemented during the previous migration from 9.5 to SP1. The same policies apply with this upgrade.
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- Support Systems reserves the right to deploy packages, collect inventory and software data, and use any other function of Landesk for University purposes. Any changes that have a client impact will be communicated to the appropriate groups.
- A certificate for required for the Landesk Cloud Services Appliance is automatically installed on all computers.
- Devices that have not checked been or seen by Landesk within 180 days will be deleted. Please note that devices that are off campus will still report back due to the certificate mentioned above.
- All scopes set through active directory will include the PXE objects scope. This will ensure that everyone is able to image machines via Provisioning without issues.
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