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For Support Escalation for Unified Messaging please refer to these resources:
- UM Tipsheet
- UM FAQ
- UITSC and FAQ (see link above)
- UIT Client Services Center (uitsc@tufts.edu, x73376)
- Will then Escalate to the Teldata desk for account related issues and concerns with the Call Routing platform.
- Will Escalate to the UIT-ESS group for systemic Unified Messaging Issues.
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