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Some things to keep in mind for Exchange in the Cloud

Warning

These are some notes from internal UIT testing, as we continue to work to configure the environment these recommendations may change, but it is an attempt to stream of consciousness gather information for when more official documentation will be needed - Lee

Students

  • Students could become a temp to a full-time employee.
  • We need to be able to move people back and forth from the cloud as needed.
  • o365 if someone prefers it, even if they are faculty or staff

Hybrid GAL

  • delegates cannot be separate from their primaries
  • e2010sp2 has hierarchical address list support
  • can use in an on-prem environment
  • didn't implement it online
  • shared smtp you can do free-busy and you can do look-up
  • delegate
  • resources can be in either place.
  • cannot change PWD in the cloud
  • no there isn't a way to suppress the password
  • we need to have a way to redirect it to tufts
  • DIRSYnc controls GAL population. The pilot currently only syncs with the test OU but will for production sync with the entire AD environment.

Load Balancing for O365

  • web profile: very similar rotation
  • for the active client (mac, active sync, outlook) all will go through an exchange proxy on the MSFT back-end that one is going to be a different operation
  • public folders: for a mailbox in the cloud, they will not see on-prem public folders

The business implications

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Office 365 - Apps, Email, & More

Office 365 will come in a few specific flavors, here is a brief description of the functionality available to subscribers of the service:

Email

  • Office 365 is a cloud-based email solution. Your Test account will come with a first.last@tufts.edu format, but you will always need to authenticate to the cloud portal (portal.microsoftonline.com)
  • Email will share calendaring and global contact lists, but things like calendar delegation and sharing will have special rules between mailboxes "On-Site" at tufts and those "In the Cloud." From an email address, and mail delivery perspective the average user will be unable to tell the difference between an on-site and cloud-based account.
  • Configuration of accounts for sending and receiving email is the primary difference between on-premise and cloud-based email.
  • If a cloud account tries to log in on-premise, or an on-premise email account tries to log on in the cloud, the login will fail.

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Apps

  • Office365 allows individuals to download office productivity apps to their mobile devices, tablets, as well as full office suites on up to five computers
  • Members of the Tufts community, once activated and licensed, will be able to visit the microsoft online portal (portal.microsoftonline.com) and perform the following tasks