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The status in the Show Drive Encryption Status window is Inactive until DEAgent synchronizes with the McAfee ePO server and gets all the users assigned to it. This is referred to as an ASCI event. It can be manually triggered on the client by opening the McAfee Agent Status Monitor, then clicking Collect and Send Props. It can also be triggered from the McAfee ePO server by an agent wake-up call, otherwise, you need to wait for the scheduled agent-server communication interval to occur (the default is 60 minutes). After two agent-server communication intervals, Drive Encryption activation Deployment and activation Drive Encryption activation sequencebegins. The activation process requires a number of McAfee ePO events to be sent, and this can take some minutes to occur. Once the client-server communication has completed, the Drive Encryption Status switches to Active and encryption starts based on the policy defined.

Warning

When Drive Encryption activation is complete, it should be restarted once before hibernation takes
place. For this reason, we recommend that hibernation be disabled from the Control Panel on Window
clients.