Overview
If an encrypted computer is not booting properly or you cannot get past pre-boot authentication, you may need to use the DETech CD to remove disk encryption.
If the computer can boot into Windows, use the following process to disable/remove drive encryption: Disabling McAfee Drive Encryption
Process
- Tag the computer in ePO Console with the Remove_MDE tag.
- Burn the following iso to a CD: \\titan\software$\FSP\Disk Encryption\DETech71.iso
- Boot from the CD
- Authenticate using your UTLN and encryption password (usually the same as your Tufts password or 12345)
- Authorize using the Code of the Day. Run the following .exe to retrieve the code of the day: \\titan\software$\FSP\Disk Encryption\EETechCode.exe
- Click Remove DE