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Submit the form below to report any issues or request assistance. Don't hesitate to get in touch for help designing collection strategies, alerts, reports, or any other issue.

{center}

h2. ArcSight Support Request{center}

{show-to:user=@authenticated}
{mail-form:destination=information_security@tufts.edu}{mail-input:type=hidden|name=ArcSight Support Request}{mail-input:type=hidden|name=subject|value=ArcSight Support Request}{mail-input:type=hidden|name=------------------------------|value=------------------------------}
{table}

{table-row}
{table-cell}*Full Name:*{table-cell}
{table-cell}{mail-input:type=text|name=Requester-fullname|vtlValue=$!user.fullName|disabled=true}{table-cell}{table-row}

{table-row}{table-cell}*UTLN:*{table-cell}
{table-cell}{mail-input:type=text|name=Requester-username|vtlValue=$!user.Name|disabled=true}{table-cell}
{table-row}

{table-row}{table-cell}*Email Address:*{table-cell}
{table-cell}{mail-input:type=hidden|name=from|vtlValue=$!user.email}{mail-input:type=text|name=Requester-email|vtlValue=$!user.email|disabled=true}{table-cell}
{table-row}

{table-row}{table-cell}*Phone Number:*{table-cell}
{table-cell}{mail-input:type=text|name=Requester-phone|disabled=false|required=true}{mail-input:type=hidden|name=------------------------------|value=------------------------------}{table-cell}
{table-row}

{table-row}
{table-cell:align=center|colspan=2}{center}----{center}{table-cell}
{table-row}

{table-row}
{table-cell}*Your Request:*{table-cell}
{table-cell}{mail-textarea:name=AdditionalInformation|required=true|cssStyle=width: 350px;height: 138px}{mail-input:type=hidden|name=------------------------------|value=------------------------------}{table-cell}
{table-row}

{table-row}
{table-cell:align=center|colspan=2}{center}{mail-submit:Submit Request}{center}{table-cell}
{table-row}

{table}

{mail-success:render=wiki}
{info:title=ArcSight Account Request Submitted}
Thank you! Your request has been submitted and we'll get back to you as soon as we can.
Click {link-to:@self}here{link-to} to send an update to your request.{info}
{mail-success}
{mail-form}

{tip}Don't forget to include details including event timestamps, data types, and/or relevant ArcSight sources.{tip}

{excerpt:hidden=true}Request assistance using UIT's ArcSight log management tool{excerpt}