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The biggest change for clients will be the change to 10-digit dialing for all calls, including internal calls, with no need to dial ‘9’ to reach an outside line. You will make all calls from your VoIP phone or Jabber client using only the 10-digit phone number, the same way you would place a call from a mobile phone. You can also access the Tufts directory from your phone or Jabber client and utilize click-to-call by searching for the name of the person you are calling.
Please refer to the following documents for additional information on the VoIP project:
CiscoJabber_VOIP_Instructions.pdf
Jabber_Windows_QuickStartGuide_10-5.pdf
Jabber_Mac_QuickStartGuide_10_5.pdf