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Request a Server.

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  • The ability of the application/service to target high-availability through design and implementation.
  • Impact of your service to the core missions of the University.

Planned vs. Unplanned Maintenance

Planned maintenance is discussed, tested, and scheduled prior to 48 hours before the occurring maintenance. For servers classified as "non-production" it may be necessary to schedule and complete work outside of the 48-hour prior window or outside described maintenance windows below.

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MORNING

USED FOR

DATES

6am-8am

No Impact, or No major Rollback required
6-7 to Execute, 7-8 completed and verifying service health

Monday through Friday

6am-10am

Potential for larget impact, requires elongated window, or poor rollback options

SUNDAY

EVENING

USED FOR

DATES

8pm - 11pm

Low Impact, or No major rollback required

Monday - through Friday

Accessing your server
We will provide appropriate level access to the server for approved administrators. Shell and Remote Desktop access will require access to the Tufts VPN, which is no Duo Authenticaiton enabled. Service owners should use Tufts-TTS-Duo

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