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Page Properties

Slate Instance

TUP

Requestor/Reporter

Helen Williams

TTS Staff

Helen Williams

Date

10/24/2023

Status

Complete

Bug Description

Change to TUSMGP CNAME/subdomain changed the CAS/Liaison Service Account username and broke the API subscriptions.

Issue:

TUSMGP requested a change to the CNAME/sub-domain for their database (from phpd.admissions.tufts.edu to tusmgp.admissions.tufts.edu) When this change went into effect on 8/25/2023, the CAS/Liaison service account username was also changed in their instance of Slate (from liaison_service@phpd.admissions.tufts.edu to liaison_service@tusmgp.admissions.tufts.edu). This caused the existing API subscriptions to fail and data to stop importing between the CAS and Slate.

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