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To fix the issue in the short term, I put all the application files through the API In Progress source format to create the applications, and then I refreshed the existing files to update them to their current status of verified. Overnight Slate should run the rules and match all the documents, so tomorrow morning these should be in good shape for you to finish them up and get them ready for review.
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On 10/24/2023 I was notified that two students had been updated to Verified in Slate, but were otherwise not complete and ready for import. Upon investigation, the two students were the two from this fix who had more than one application in this round. It seems like what happened is that the “retroactive refresh” of their data files in the PTCAS Application (All CAS by Liaison - Applications) source format did not behave exactly as if the files had been freshly added. Instead of matching on the CAS/Application ID and updating the correct program application, doing the retroactive refresh reverted to the matching behavior where only the Rank 1 application was used to match, and so each subsequent refresh updated the DPT-BOS application for these two applicants and did not match on and update the DPT-PHX or DPT-SEA applications. In test, I downloaded the original file for DPT-PHX and DPT-SEA and put it through the Source Format as a new file (instead of a refresh) and this behaved as expected. So there is something about “retroactive refresh” that doesn’t match application records exactly (and it doesn’t seem to be just that I did all files at the same time, as I did test a retroactive refresh on only one file and it still matched incorrectly). |
Long-Term Fix:
I need to determine if we are not getting certain in progress files, and if so why. Or if the issue is that there were some in progress files missed during the API setup process, which is why we do not have them now. If it is the latter, then an audit of the in progress files in Slate vs. PTCAS should show in progress applicants in PTCAS that are not in Slate.
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