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  • Everything is an issue of some description, and ties back to a previous “Epic”, in Jiraspeak.

    • Maybe we don’t have documentation of how or why or whose epic, or maybe it was something I did last week that had downstream consequences, but everything we do is attached to something bigger

  • “Tickets”/ tts-slate e-mail isn’t an area— in Getting-Things-Done parlance, it’s an Inbox—a place where stuff waits to be added to the workstream as a bug or a task or a story that is part of an Epic.

  • Documentation and client training are part of every issue. There is a bigger Training/Outreach/Knowledge Management “Area” in PARA terms, as well, but every issue also includes both.

  • Was thinking that we should connect Confluence → Jira but recently realized the big benefit might be pulling Jira into Confluence… Saw some videos where people created pages in Confluence to display high-level info about ongoing projects. 🤯

 

Jira Issue Types

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Suggestions for structure

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