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If it’s your first time being on an on-call schedule in ServiceNow, you’ll want to fill the contact form here.

Those on the roster will receive When an urgent incident is created in ServiceNow, ServiceNow will cycle through the roster, starting with the Primary, and send an SMS message like the following below:

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SMS messages come from +18446360241, so make sure that you create a contact for that number so that it doesn’t get blocked.

The On-Call Calendar can be viewed here.

If you need to schedule time off, go the On-Call Calendar, select the first shift where your time off is occurring and click Manage Shift

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In the window that appears, select Schedule time off and select the dates for your time-off.

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How

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To’s

Adding a user created function to Denodo via JAR file

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